Zendesk | Customer Support Integration
Zendesk (Customer Support Integration)
Zendesk’s powerful customer-service platform enables you to provide real-time support to your customers and in turn increase customer satisfaction and reduce customer churn through Zendesk's proactive omni-channel support system.
- Handle complex and bespoke product enquiries in real-time.
- Take the weight of your inhouse staff, chat support enables agents to handle several inquiries at once.
- Support isn’t only passive, increase your sales, customers are 300% more likely to convert when they are assisted with chat support.
- Super-charge your conversion through automated chat initiation rules. Reach-out to customers who are lingering on product pages or hovering over the buy now button.
- Answer commonly asked questions without relying on your staff.
- Supplement your product brochure with in-depth technical information Keep your team updated on internal changes within your business.
- Make sure that no customer is ever forgotten through Zendesk ticket management system.
- Zendesk enables you to assign tickets to individual support operatives, which lets you staff work through issues efficiently.
Putting Customers First
- With the Zendesk suite of products you are able to provide a high-level of support for your customers.