Zendesk | Customer Support Integration

Zendesk (Customer Support Integration)

Zendesk’s powerful customer-service platform enables you to provide real-time support to your customers and in turn increase customer satisfaction and reduce customer churn through Zendesk's proactive omni-channel support system.

Provide Support

Foster Trust

Improve Engagement

Increase Conversion

  • Live Chat

    • Handle complex and bespoke product enquiries in real-time.
    • Take the weight of your inhouse staff, chat support enables agents to handle several inquiries at once.

  • Intelligent Outreach

    • Support isn’t only passive, increase your sales, customers are 300% more likely to convert when they are assisted with chat support.
    • Super-charge your conversion through automated chat initiation rules. Reach-out to customers who are lingering on product pages or hovering over the buy now button.

  • Knowledge Base

    • Answer commonly asked questions without relying on your staff.
    • Supplement your product brochure with in-depth technical information Keep your team updated on internal changes within your business.

  • Ticketing System

    • Make sure that no customer is ever forgotten through Zendesk ticket management system.
    • Zendesk enables you to assign tickets to individual support operatives, which lets you staff work through issues efficiently.

  • Putting Customers First

    • With the Zendesk suite of products you are able to provide a high-level of support for your customers.

Find out how you can evolve your customer support

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